Overview

DSG Direct provides extensive reporting tools. Most reports can be returned to the screen, sent to an imaging system, or exported to spreadsheets for further analysis and portability. Many include direct links to claims.

Report filters include payer type, date ranges, bill type, biller stamp, provider number, hospital code, plan code, and financial class. Graphical representations such as pie, bar, and line graphs can be displayed in some reports.

Features and Benefits

• Claim Error Reports – Utilized to identify the types of errors on claims requiring corrections or decisions/input from billing staff. Available in both summary and detail form, these reports are key tools for working “upstream” to make corrections in the claims data presented from the financial system or identifying areas for training, i.e. admitting or coding.
• Load Time Error Analysis – Errors are captured and saved for detailed trending. Reports can be run by month-to-date, year-to-date, last 6 months, or a full year and can be presented by error or dollar values. These reports provide a vital perspective to identify trends or measure proactive changes to data entry processes.
• Billed Claim Summary – These reports run queries against the billed claims history file and are used for reviewing biller productivity. Report options include the ability to review “clean claim” percentages that determine touch ratios by billing staff.
• Audit Claim Load Dates – Reports showing total number of claims loaded to the DSG System with details on load dates, total claims, total claims billed electronically, paper and total number of claims still in error status. Details for combined claims and those loaded directly to history are also included.
• DSG Dashboard – The DSG Dashboard provides real-time metrics for multiple financial categories of billed and unbilled claims. Category options include Grand Totals, Payer, Biller Stamp, Hospital/Clinic, and provider ID. Key elements include quick analysis of claim and dollar totals for the last 12 months, 4 weeks, 7 days, and daily.
• Audit Trail – Detailed auditing of biller/user activity. DSG tracks the amount of time spent working/reviewing each claim and can identify if a user only opens claims for viewing purposes. Reports can be run from the report menus and activity can be linked directly to the claim for quick access.
• Report Tracking System – DSG’s proprietary reporting system utilized for reviewing payer confirmation reports. Reports can be viewed by payer and searched to locate specific patients/accounts.